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Information Desk
Kasneb information desk provides you with the invaluable reports touching on strategic focus, national values, Customer journey mapping, SCM Monitoring Reports, complaints handling process and Annual Report and Financial Statements.
Strategic Focus
kasnebs look at the mission, vision, strategic pillars, objectives and core-values
PDF Size: 212 KB
The Accountants (Examinations Rules) 2022 Gazetted Regulations
The Accountants (Examinations Rules) 2022 Gazetted Regulations
National values
The kasneb information desk provides your with the invaluable reports touching on strategic focus financial statements and national values.
PDF Size: 317 KB
CAJ Complaints reporting 14th framework
This Framework is meant to guide public institutions in compliance with the Commission’s obligation under performance contracting
PDF Size: 495 KB
Customer Journey Mapping Process
This is a story of our customers' experiences with kasneb across all our touchpoints. It outlines every engagement/interaction customers have with the kasneb brand.
PDF Size: 1.3 MB
SCM Monitoring reports
These are Monitoring reports from SCM for FY 2023-2024 – 2024-2025 as at 1 SEPTEMBER 2024
PDF Size: 1.3 MB
Complaints Handling Process Flow chart
This process outlines the procedure for raising complaints whenever a customer or stakeholder is aggrieved or has an issue that requires resolution. It ensures that all concerns are formally recorded, addressed promptly, and resolved in a fair and transparent manner.
Annual Report and Financial Statement
This publication provides a summary of the organization’s yearly performance, achievements, and financial position. It highlights key activities, milestones, and audited financial results, reflecting transparency, accountability, and commitment to sound governance.
kasneb Partners
